To customer who purchased "189 system M50 formation last run memory multifunctional pen"

February 16, 2018

Nippon Restaurant Enterprise

Thank you very much for your loyal patronage.

It was found out that there was product that illustration of vehicle was easy to come off to "189 system M50 formation last run memory multifunctional pen 1,600 yen" (tax-included) among products which we sold in the inside of car of "good-bye 189 system M50 formation Chuo Line last run" operated on last Thursday, January 25, 2018 and we "shinden*dokugakubu" shop.

Therefore, we change target product for product which is hard to come off after collection. About the postage about exchange, we bear in total amount us. Very sorry for your inconvenience, but, in customer who purchased target product, I would like notification to our customer service. We give an explanation about procedure of collection.
We sincerely apologize for having caused trouble.

Customer service

Toll free number 0120-658-078 
Reception hours from 9:00 to 18:00 (year round but except from December 31 to January 3)
Inquiry form

In addition, about exchange, it should be limit once.
We will make an effort for all the employees, improvement of service sincerely so that such a thing never happens.
Do not change continuously; please patronize.

We come back to platform

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